GateHeroes

For consumers in the EU and the EEA

Cancellation information

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us (Einlasshelden.de, owner: Sebastian Reinhardt, Peperkamp 2, 25451 Quickborn, Germany, telephone +49 (0)4106 122744, e-mail hello@gateheroes.events) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also cancel via the link “Withdraw from contract” in the footer of every page of the platform and in your customer account for each purchase. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested us to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

End of cancellation information

Withdraw from contract

Model cancellation form

(Complete and return this form only if you wish to withdraw from the contract)

– To Einlasshelden.de, owner: Sebastian Reinhardt, Peperkamp 2, 25451 Quickborn, Germany, e-mail hello@gateheroes.events:– I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following service [*],– Ordered on [*],– Name of consumer(s),– Address of consumer(s),– Signature of consumer(s) (only if this form is notified on paper),– Date

[*] Delete as appropriate.